vibe is back and
better than ever
See our letter below for details.
At VUSE, we are propelled by our drive for innovation to create the best vaping experience while adhering to the highest quality standards.
We know the wait has been tough, but it’s our pleasure to let you know VUSE Vibe is back and available for purchase.
Last April, we received a small number of complaints from Vibe customers whose devices overheated. Because we take quality seriously, our first step was to voluntarily remove VUSE Vibe power units from the market. Because the way we see it, if the vapor experience isn’t exceptional for everyone, then it’s not good enough for anyone.
Since then, here are the actions we have taken. We have increased oversight of Vibe’s manufacturing process. This includes 100% inspection of batteries at multiple process points, increased testing at multiple points, and increased training of personnel. In addition to the improved process controls, Vibe is back with a new charger accessory. While we improved the charger accessory, we want to assure you that the same great Vibe vapor experience remains.
We appreciate your patience and loyalty, and hope you’re excited to have Vibe back.
The VUSE Team
R.J. Reynolds Vapor Co.