VAPOR PRODUCTS
UNDERAGE SALE PROHIBITED
WARNING: This product contains nicotine. Nicotine is an addictive chemical.

Warnings & Instructions

What product information should I review before use?

Are Vuse products considered tobacco products?

Who are Vuse products intended for?

Do Vuse products contain nicotine?

Will inhalation of vapor aggravate existing respiratory conditions?

Is it safe to ingest the non-vaporized concentrated ingredients in Vuse liquids?

Should I avoid getting the non-vaporized concentrated ingredients in Vuse liquids in my eyes or on my skin and clothing?

Are Vuse products smoking cessation products?

How should I care for my Vuse power unit?

How should I store my Vuse products?

Is there a California Prop 65 Warning for Vuse products?

Where can I get information from the FDA or CDC on the recent reports of vaping illness?

Product Information

What is Vuse?

How do Vuse products work?

What ingredients are used in Vuse Ciro, Solo and Vibe Liquids?

What ingredients are in Vuse Alto Liquids?

How much nicotine is in Vuse cartridges and tanks?

What does Nicotine By Weight mean?

Do you use nicotine salts?

What are vegetable glycerin and propylene glycol used for?

What type of flavorings do you use?

Why do you use reverse-osmosis water?

Do Vuse products produce cigarette smoke or “secondhand” smoke?

Where are Vuse products made?

What if there is a problem with my Vuse product?

Vuse Ciro®

Can I use non-Vuse Ciro cartridges with the Vuse Ciro power units?

Can I use Vuse Ciro cartridges with a power unit other than a Vuse Ciro power unit?

How should I care for my Vuse Ciro power unit?

How should I store my Vuse Ciro?

Why are there bubbles inside my cartridge?

Why does the liquid change color?

What’s a ceramic wick?

How will I know when it is time to change the Vuse Ciro cartridge?

Why is my Vuse Ciro power unit flashing white ten times?

How will I know when it is time to recharge the Vuse Ciro power unit?

How do I charge the Vuse Ciro?

Will the Vuse wall adapter and car adapter charge Vuse Ciro by themselves?

What happens if my Vuse Ciro power unit won't charge?

What if my Vuse Ciro has a bad or burnt taste?

What should I do if my Vuse Ciro feels unusually warm?

What should I do if my Vuse Ciro is damaged, leaking, or operating erratically?

What should I do if the Vuse Ciro becomes wet?

Are Vuse Ciro cartridges tamper-resistant?

Is there a way to remove the battery from the Vuse Ciro power unit?

Vuse Solo®

Can I use non-Vuse Solo cartridges with the Vuse Solo PowerUnit?

Can I use Vuse Solo cartridges with a power unit other than the Vuse Solo PowerUnit?

How should I care for my Vuse Solo?

How should I store my Vuse Solo?

Why is my Vuse Solo PowerUnit flashing white?

Why is my Vuse Solo PowerUnit flashing red?

How will I know when it is time to change the Vuse Solo cartridge?

How will I know when it is time to recharge the Vuse Solo PowerUnit?

How do I charge the Vuse Solo?

Will the Vuse wall adapter and car adapter charge Vuse Solo by themselves?

What happens if my Vuse Solo PowerUnit won't charge?

What if my Vuse Solo has a bad or burnt taste?

What should I do if my Vuse Solo feels unusually warm?

What should I do if my Vuse Solo is damaged, leaking, or operating erratically?

What should I do if the Vuse Solo becomes wet?

Are Vuse Solo cartridges tamper-resistant?

Is there a way to remove the battery from the Vuse Solo PowerUnit?

Vuse Vibe™

Can I use non-Vuse Vibe tanks with the Vuse Vibe power units?

Can I use Vuse Vibe tanks with a power unit other than the Vuse Vibe power units?

How should I care for my Vuse Vibe?

How should I store my Vuse Vibe?

How will I know when it is time to change the Vuse Vibe pre-filled tank?

Why is my Vuse Vibe power unit flashing red and white?

Why is my Vuse Vibe power unit flashing red when I puff?

How will I know when it is time to recharge the Vuse Vibe power unit?

How do I charge the Vuse Vibe?

Will the Vuse wall adapter and car adapter charge Vuse Vibe by themselves?

What happens if my Vuse Vibe power unit won't charge?

What if my Vuse Vibe has a bad or burnt taste?

What should I do if my Vuse Vibe feels unusually warm?

What should I do if my Vuse Vibe is damaged, leaking, or operating erratically?

What should I do if the Vuse Vibe becomes wet?

Are Vuse Vibe pre-filled tanks tamper-resistant?

Is there a way to remove the battery from the Vuse Vibe power unit?

Vuse Alto®

Can I use non-Vuse Alto pods with the Vuse Alto power units?

Can I use Vuse Alto pods with a power unit other than the Vuse Alto power units?

How should I store Vuse Alto?

How should I care for my Vuse Alto?

How will I know when it is time to change the Vuse Alto pre-filled pod?

Can I refill my Vuse Alto pod?

Why does the liquid change color?

Why is my Vuse Alto power unit flashing green three times?

Why is my Vuse Alto power unit flashing green ten times?

How will I know when it is time to recharge the Vuse Alto power unit?

Will a wall adapter or a car adapter charge, or a USB port charge Vuse Alto by themselves?

What happens if my Vuse Alto power unit won’t charge?

What if my Vuse Alto has a bad or burnt taste?

What should I do if my Vuse Alto feels unusually warm?

What should I do if my Vuse Alto is damaged, leaking, or operating erratically?

What should I do if the Vuse Alto becomes wet?

Are Vuse Alto pre-filled pods tamper-resistant?

Is there a way to remove the battery from the Vuse Alto power unit?

Customer Service

Do you have a toll-free number I can call to speak with a phone agent?

When is the Vuse Customer Service department open?

On which days is the Vuse Customer Service department closed?

Website

What is a Username?

Can I access the site on my smartphone/tablet?

What are the site requirements to view this site?

Does RJR Vapor Co., LLC give or sell my name or other personal information to other companies?

What are cookies?

How do I enable cookies on my browser?

Returns

What is your return policy?

Promotions

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