Shipping Disruption! Due to new federal regulation on vapor delivery, we are unable to provide online shopping at this time. We are working extremely hard to minimize this service disruption. Learn More
UPDATE: As of April 21st we will no longer be able to utilize USPS for shipping vapor products and there will be a service disruption. Many national carriers have also stopped delivering vapor products. We are working extremely hard to partner with a new carrier and minimize any service disruptions.
Important updates to keep you informed. You, or another adult over age 21, now need to sign for delivery of your Vuse orders. We have changed our shipping carrier to USPS. What exactly does this mean for your deliveries? Read on for the details.
Why are you making these changes?
Two words: PACT Act, short for Prevent All Cigarette Trafficking. Recent edits to the PACT Act by the Federal Government extended the law to vapor products.
Due to these changes, an adult 21 or over must be present to show photo ID and sign for all vuse.com deliveries. We are actively pursuing new delivery options to comply with this new regulation.
What is required for sign on delivery?
We’re going to have to see you, or the smiling face of someone 21 or over for the delivery of your vape products. In other words, you (or someone also 21+) must be present to sign for the package when the delivery shows up—and must show a government issued photo ID.
Are some areas unable to order?
Due to the impact of the PACT Act, as well as carrier limitations, some areas may be unable to receive all or certain Vuse shipments. As we continue to seek new carriers, we will update Vuse.com with more information.
As always, we’re committed to making sure that only 21+ tobacco consumers can purchase and receive products from vuse.com. We’re also committed to making this process as smooth as possible for you. We work every day to create an exceptional vaping experience—and this is no exception.